Shipping Policy

1. Shipping Areas & Fees

We deliver across Egypt. Shipping fees vary by governorate . Total fees are calculated at checkout.

2. Delivery Timeline

  • Processing Time: Orders are prepared within 24 hours.
  • Shipping Duration: 2 to 5 business days.
  • Note: Fridays and public holidays are not included in processing or delivery days.

3. Inspection Upon Delivery

We allow our customers to open and inspect the package while the courier is present.

In Case of Refusal: If you choose not to accept the order after inspection, you are only required to pay the shipping fees to the courier.

4. Order Tracking & Changes

Order updates will be sent via WhatsApp. To change your address or cancel an order, please contact us immediately via our social media pages.

5. Delivery Attempts

The shipping company will make up to 3 delivery attempts. If the customer is unreachable after 3 attempts, the order will be automatically cancelled.