Privacy Policy

Welcome to Bluebirds. Your privacy is of the utmost importance to us. This Privacy Policy describes how bluebirdswear.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information necessary to process your orders and improve your experience.

Order Information

  • Examples: Name, shipping address, city, phone number, and email address.
  • Purpose: To fulfill your orders, arrange for shipping through our couriers, provide you with order confirmations, and communicate regarding delivery.
  • Source: Collected directly from you during the checkout process.

Device Information

  • Examples: IP address, browser type, and how you interact with the Site.
  • Purpose: To optimize the Site performance and analyze usage.
  • Source: Collected automatically via our platform provider, EasyOrders .

2. Payment & Security

Cash on Delivery (COD): Currently, Bluebirds offers Cash on Delivery as the primary payment method. We do not collect or store credit card numbers or bank details on our servers at this time.

Data Protection: We use appropriate security procedures on our platform to prevent unauthorized access to your personal information (name, address, and phone number).

3. Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our contracts with you:

  • EasyOrders: Our e-commerce platform provider that hosts our store and manages order data.
  • Shipping Companies: We share your name, phone number, and address with local courier services in Egypt to ensure the successful delivery of your products.
  • Legal Compliance: We may share information to comply with applicable laws and regulations or to respond to lawful requests for information.

4. Marketing Communications

If you have opted in, we may use your contact information to send you updates about new collections or exclusive offers. You can opt-out of these communications at any time by contacting us through our social media channels or clicking "Unsubscribe" in our emails.

5. Cookies

Our site uses cookies provided by EasyOrders to enhance your browsing experience, such as remembering the items in your shopping cart. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

6. Customer Rights

In accordance with Egyptian consumer data practices, you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of any inaccurate information (e.g., updating a shipping address).
  • Request the deletion of your data from our marketing lists.

7. Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or for legal reasons.